77zzz Privacy Policy — How We Handle Your Information

What This Policy Covers at 77zzz

This policy applies to information collected through your 77zzz account — registration details, session activity, and payment transaction records linked to your wallet. When you deposit or withdraw using bKash, Rocket, or Upay, we receive a transaction reference and status from your payment provider; we do not store your full wallet PIN or mobile banking credentials. We collect device information such as browser type and screen size to support mobile access and account security checks. Log data — including IP address, session timestamps, and page interactions — is retained for account integrity purposes. We do not sell your personal information to third parties. Sharing occurs only where required to process a payment, respond to a verified account query, or comply with a legal obligation in the applicable jurisdiction. Where data is shared with a payment processor, that processor's own policy also applies to the information they handle. Your continued use of this platform in a supported region constitutes acknowledgment of this policy. If your local law restricts access to online gaming services, eligibility and rights under this policy are subject to those restrictions.

• bKash

  Transaction reference and status only — your bKash PIN and full wallet credentials are never stored by us.

• Rocket

  Rocket payment records are held as transaction logs tied to your account; the full Rocket account details stay with your provider.

• Upay

  Upay transfer confirmations are linked to your account history and visible in your transaction record inside your profile.

Where This Policy Applies

• Account access and profile

  Registration data, login history, and profile settings you enter directly are fully within the scope of this policy. You can review and update these through your account settings page.

• Payment transactions

  Transaction records for deposits and withdrawals — including those processed through bKash, Rocket, and Upay — are covered here. The payment provider's own policy also applies to how they handle their side of the transfer.

• Site content and game sessions

  Session logs, game activity records, and device identifiers collected while you use the platform are within scope. These are used for account security and session continuity, not for profiling or resale.

• Third-party services

  External links, third-party payment gateways, and any service outside the 77zzz platform are outside the scope of this policy. We do not control how those services handle your data once you leave our platform.

Your Practical Rights Under This Policy

You have concrete actions available when it comes to the personal information held in your 77zzz account. Review your profile details, transaction history, and linked payment records at any time by opening the account section after you log in. If something looks wrong — a name, contact detail, or wallet reference — the account settings page lets you submit a correction request directly. For questions that go beyond the account interface, our support route is open for policy-related queries. We aim to acknowledge data requests within a reasonable period, though response times depend on query complexity and current load. Keep in mind that some records — particularly transaction logs — may be retained for legal or audit purposes even after a correction or closure request. Eligibility to exercise these rights may vary depending on your location and applicable local law.

• Review your records

  Log in and open the account section to see your profile data, session history, and transaction records linked to bKash, Rocket, or Upay.

• Correct account details

  Use the account settings page to update a name, contact number, or wallet reference that is no longer accurate. Follow the fields and verification steps shown there.

• Raise a question

  For policy queries that go beyond your account interface — data retention, sharing, or deletion — contact us through the support route listed in the Support section below.

• Request account support

  If you believe your data has been handled incorrectly, open a support ticket with the details of your concern. We review each request individually before responding.

How to Contact Us About This Policy

• Live Chat

  Open the chat icon from any page on 77zzz to reach support directly. Use this route for account-level privacy queries or to flag a data concern quickly.

• Email Support

  Send a written request to our support address — linked in the footer of the 77zzz site. Email is the preferred route for formal data-review or correction requests.

• Account Help Centre

  The Help section inside your logged-in account lists the published support routes and shows the current status of any open queries you have submitted.

Data Handling, Cookies and Account Security

• Cookies and session data

  We use cookies to keep your session active and remember preferences like language and payment method. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions on your device.

• Account security measures

  Account access is protected by login credentials you set. We log unusual session activity — such as a login from a new device — and may prompt you to verify before proceeding. We do not ask for your bKash or Rocket PIN through any support channel.

• Data retention

  We keep account and transaction records for as long as required to support your account, meet legal obligations, or resolve disputes. When a retention period ends, records are deleted or anonymised following our internal schedule.

• Policy update and contact

  This policy may be updated when our practices change. We publish the revised version on this page. For any specific question about how your data is handled, reach us through the support routes listed in the section above.