Mobile / Live
Your 77zzz account connects directly to bKash, Rocket and Upay so you can move money the same way you already do on your phone. Every deposit and withdrawal route, along with account verification steps, is shown inside your signed-in account area — follow the fields and instructions displayed there.
Adding funds works through the payment counter inside your signed-in account. We support bKash, Rocket and Upay as deposit routes — choose the wallet you already use and follow the amount fields shown on screen. Once you confirm the transfer from your mobile wallet, the balance update appears in your account. Do not close the payment screen before the confirmation message loads, as this can interrupt the record on both ends.
Log in and navigate to the deposit section inside your account area. The available wallet options — bKash, Rocket, Upay — are listed there.
Select the wallet you want to use. The screen will show the fields and any instructions specific to that payment rail.
Type the deposit amount in the field provided, then complete the transfer through your mobile wallet app as prompted on screen.
After confirmation, your updated balance appears in your account. If it does not, check the transaction history tab for the reference number.
Withdrawal requests go through the same account area as deposits. Open the withdrawal section while signed in and select the payout wallet — bKash, Rocket or Upay — where you want your funds sent. The wallet number you enter must match the one linked to your account; mismatched details will cause the request to be held pending a review. Enter the amount you want to withdraw and follow any identity or wallet verification steps shown in your account at that point.
Sign in and go to the withdrawal area. Your linked payout wallets — bKash, Rocket or Upay — will be shown as selectable options.
Choose the wallet where you want the funds sent. Confirm the wallet number matches what is registered on your account before proceeding.
Input the withdrawal amount and complete any verification fields displayed on screen at this step, as they vary by account status.
Track progress in your transaction history. If the status does not update as expected, contact support through the route listed in your account menu.
Account verification on 77zzz is handled through the steps shown inside your own account area after you sign in. We do not publish a universal document checklist here because the fields and requirements displayed depend on your account activity and the status level reached. When a check is needed, a prompt appears in the account menu or during a withdrawal request — follow only the instructions shown there. Submitting information that does not match what is on file can delay a request, so review the displayed fields carefully before confirming.
Verification steps appear inside your account when they are required. Do not submit documents or details until a prompt specifically asks for them.
Any name, wallet number or identity detail you submit should match what is registered on your account. Mismatches can hold up requests.
The profile section of your account shows what verification steps have been recorded. Review this before raising a support query.
If an on-screen step is unclear or a prompt does not resolve, contact our team via the support route shown in your account menu.
The payment routes configured on 77zzz are the mobile wallets that most accounts in Bangladesh already use day to day. Each option appears inside your account's payment counter when you are signed in — the display there reflects what is active for your account at that time. Availability can depend on your region and the current status of your account, so always check the signed-in view rather than assuming all options are open.
Mobile wallet deposit and withdrawal route. Select bKash in the payment counter and follow the transfer fields shown on screen.
Dutch-Bangla Bank mobile banking route. Available for both deposit and withdrawal where shown in your account payment area.
UCB mobile wallet route. Appears in the payment counter for eligible accounts; follow the on-screen fields to complete a transfer.
May appear as an option depending on your account level. Follow the account and reference details shown in the payment counter exactly.
Every deposit and withdrawal you make through 77zzz generates a reference entry in your transaction history tab. When checking whether a payment has been applied correctly, compare the reference number shown in your account history against the transaction ID your mobile wallet app recorded at the same time. Both sides of the transfer should carry a matching identifier. Keep a screenshot of the wallet-side confirmation — this is the evidence our support team will ask for if a query is raised.
Your account history and your mobile wallet app should both record a matching reference for each transaction. Note this number immediately after confirming a transfer.
Labels such as pending, confirmed or under review appear in your transaction history. They reflect the current processing stage, not a confirmed completion window.
Open the history tab inside your signed-in account to see a full list of deposit and withdrawal activity, including dates and wallet routes used.
Save a screenshot of the wallet-side confirmation message. This is the primary evidence used when our support team investigates a delayed or disputed transaction.
Account and transaction safety on 77zzz works through a set of checks that apply at the account level, not just at the payment step. When you access the platform, confirm you are on the correct domain — 77zzz — before entering any account credentials or wallet details. We do not ask for wallet PINs or full card numbers through chat or email; any message requesting these should be treated as suspicious and reported.
Always confirm the address bar shows 77zzz before logging in or entering payment details. Do not proceed through a link that shows a different domain.
Payout wallets must be registered to you. We match the wallet name against the account name during withdrawal processing, following the fields shown in your account.
Do not attempt to withdraw to a wallet held by another person. Requests that fail the ownership check are held pending a review by our account team.
Our support route is accessible from your account menu. Use it to report suspicious activity, raise a delayed transaction or ask about an account verification step.
These are the questions we hear most often about deposits, withdrawals and account payment steps. If your question covers something not addressed here, the support route inside your account menu is the right place to raise it.
bKash, Rocket and Upay are the configured deposit wallets. Open the payment counter inside your signed-in account to see which options are active for your account at that time. Availability can vary by account status and region.
Open the transaction history tab in your account and note the reference number. If the status shows pending, wait for it to resolve before contacting support. If it stays unresolved, raise it through the support route in your account menu with the reference number and a wallet screenshot.
Withdrawals must go to a wallet registered in your own name. We match wallet ownership against the account name during processing. A wallet registered to someone else will not clear the ownership check and the request will be held for review.
It means the transaction is being checked before it moves to a confirmed or completed state. This can happen during routine processing or if a verification step is outstanding on your account. Check your account's verification status while you wait, and contact support if it stays in review longer than you expect.
Minimum deposit amounts are shown in the payment counter inside your account when you select a wallet. We do not publish a fixed figure here because it can vary by payment route and account level. Follow the fields displayed in your account for the current limits.
Check the status label in your transaction history first. If the request is still pending and no verification prompt has appeared in your account, use the support route from your account menu. Provide the transaction reference number and your wallet screenshot so our team can locate and review the request.